Contact information
Contact Information
Last updated: June 30, 2026
At BySquibb, direct human communication is at the core of the community. This page lists every way to reach out and what to expect when you do.
Who Runs BySquibb
BySquibb is a personal brand created and operated by Jenny Squibb, an independent entrepreneur. It focuses on downloadable ebooks with whole-food, real-ingredient recipes for home cooks.
Business Name: BySquibb
Operator: Jenny Squibb, individual entrepreneur
Operational Address: THE ESSE Asoke, Krung Thep Maha Nakhon, Bangkok 10110, Thailand
Website: bysquibb.com
Email: bysquibb@gmail.com
How To Reach Me
All inquiries are handled through a single email address so nothing falls through the cracks. Use the categories below to help route your message.
🌿 Recipe Questions and Customer Support
For questions about the cookbook, technical issues with your download, order support, or anything related to your purchase.
Email: bysquibb@gmail.com
Response time: 24-48 hours
💌 Brand Collaborations and Partnerships
For brands whose values align with whole-food, real-ingredient cooking and who would like to explore a partnership.
Email: bysquibb@gmail.com
Please include your brand, product, and what you have in mind.
Response time: 3-5 business days
📰 Press and Media
For interviews, podcast requests, feature stories, and media inquiries.
Email: bysquibb@gmail.com
Please include the outlet, timeline, and topic.
Response time: 3-5 business days
⚖️ Legal, Copyright, and Compliance
For legal matters, DMCA takedown requests, privacy inquiries, or regulatory questions.
Email: bysquibb@gmail.com
Please label your subject line clearly (e.g., "Legal Notice," "Copyright Claim," "Privacy Request").
Response time: 5-7 business days
Communication Standards
Every message sent to bysquibb@gmail.com is read personally. No bots, no canned auto-responses, no third-party ticketing systems for customer-facing conversations.
Replies are in English. Messages in other languages are welcome — translation may extend response time slightly.
There is currently no phone support. Working across multiple time zones as an independent operator, email allows every message to get the attention it deserves.
Things You Won't See
BySquibb will never ask you to share your password, full payment card details, or sensitive personal information via email. If a message claiming to be from BySquibb requests any of these, please report it to bysquibb@gmail.com immediately.
Contact email addresses are never sold, rented, or shared with third parties for marketing purposes. Your inbox is respected.
Social Media
You can also connect through:
Instagram: @bysquibb
TikTok: @bysquibb
Direct messages on social platforms are not monitored as reliably as email. For anything requiring a response, email remains the fastest way to reach out.
Community Guidelines
When you communicate here, mutual respect is expected. Abusive, threatening, or discriminatory language will not be tolerated, and the right to disengage from any conversation crossing those lines is reserved.
Everyone else — I'm happy to hear from you.
— Jenny